April 1, 2025
New - Added Office and Selected Group Presence to Company Directory
New - Search include Offices, Departments, and Contact Centers
Update - Kendo
Update - MSAL
Update - MGT
New Effects.
Video
March 1, 2025
New - Create a queue callback from current call or alternate telephone number.
New - Create Callback Note
Update - Kendo
Update - MSAL
New Effects.
Video
February 1, 2025
New - Ability to hide right most column
New - Search by Initals
New - Sign In and Out of Groups
New - Screen Pop Feature
New - Show/Hide Contact Center Grid
New - Administrators Can Change Other's Status
New - Remote Work and Vacation Status
New - Administrators Can Change Other's Group Presence
New - Search on Popup to Add Users to Groups
New - Creates My Default Group if no groups exits
New Effects.
Video
January 1, 2025
Ability to preassign API keys.
Font Awesome 6.7.2
Group Status on User Card
Expanded MS Presence
New Effects.
December 1, 2024
Updated MSAL to 3.27.0.
Transfer via ID
Rename Group Option
Font Awesome 6.7
Add Participant
CSS Update v10
Hangup Support for Non-CTI calls
New Effects.
Video
November 1, 2024
Updated MSAL to 3.26.0.
Initial Release
Set User Status
New Effects.
Video
October 1, 2024
Updated MSAL to 3.24.0.
Beta 3
Full Screen Button
Hover exposes full MS Card on MS Tab
Visual updates to Groups and Queues
New Effects.
Video
September 1, 2024
Updated MSAL to 3.21.0.
Beta 2
Dial via CTI
Optional load of Planner Tasks
Add / Delete Contacts
New Effects.
August 1, 2024
Updated MSAL to 3.20.0.
Beta 1
Updated MS Activity Column
Slower load of Planner Tasks
New Effects.