October 1, 2024
Update Details.
New - Shared Groups, Microsoft Groups, admin and individual.
New - Transfer button on call queues in groups
New - Transfer button on call queues in call queue section
Update - Move call history to 2 separate tables to provide better accuracy.
New - Full Screen Button
Update - Hover exposes full MS Card on MS Tab
New - Additions to Effects Library.
Video
September 1, 2024
Update Details.
New - Drawer and Screen Layout
New - Upated CSS to 8.2 from 6.4
Update - Performance Enhancements
Update - Latest RingCentral data library
Update - Last RingCentral subscription library
New - Additions to Effects Library.
Video
August 1, 2024
Update Details.
New - Optional Auto Call Notes
Update - Fix to CID Restore on Park Pickup
Update - Microsoft Libraries
New - Additions to Effects Library.
Video Playlist
July 1, 2024
Update Details.
New - Optional RingCentral Unified Presence
New - Voicemail Email View Teams Users
Update - Menu Changes
New - Additions to Effects Library.
Video
June 1, 2024
Update Details.
New - Support RingCentral External Shared Contacts
New - Support for Making Calls with Anonymous Caller ID
Update - Ease in switching from WEBRTC to DEVICE mode
Update - Times added to user notes
New - Additions to Effects Library.
Video
May 1, 2024
Update Details.
New - Support for HID headsets
New - In app User Guide
Update - Updated Getting Started Video
Update - Teams custom status in Activity column
New - Additions to Effects Library.
Video
April 1, 2024
Update Details.
Update - Changes to Queue Filters Limit
New - All Queues Listed in Groups
Update - Remove Depreciated RingOut Option
Update - Fixed RingCental API Sound Missing on Outbound Call
New - Additions to Effects Library.
Video
March 1, 2024
Update Details.
Update - Updated RingCentral SDK
Update - Updated RingCentral Subscription SDK
Update - Updated RingCentral Webphone SDK
Update - Updated MGT to V4
New - Additions to Effects Library.
Video
February 1, 2024
Update Details.
New - E164 Country Setting
New - Queue Scripts
New - Updated License Portal
New - Additions to Effects Library.
Video
January 1, 2024
Update Details.
New - Time Based Color on Waiting Queue Calls
New - Ability to Move in App Call Notification
New - Additions to Effects Library.
Video